Terms of Service
The contract for using Lumetry. Your data stays yours, connected accounts stay under your control, and Google Limited Use still applies.
01Agreement
These Terms of Service (“Terms”) are a contract between you and Lumetry, the operator of lumetry.ai (“Lumetry”, “we”, “us”), for use of our website, applications, and related services (the “Services”).
By creating an account, inviting a teammate, or using the Services, you agree to these Terms. If you use the Services for an organization, you represent that you can bind that organization, and “you” includes that organization.
If you do not agree, do not use the Services. Also read our Privacy Policy and Google API disclosure.
02Changes to these Terms
We may update these Terms. The current version is always at lumetry.ai/terms. For material changes we will give at least 30 days’ notice by email or in-product notice. Continued use after that date is acceptance. If you do not agree, stop using the Services and close your account.
03Eligibility and accounts
You must be at least 18 and able to form a contract. The Services are for business use, not for consumers acting in a personal capacity, and not for children.
You are responsible for the accuracy of account information, for keeping credentials confidential, and for activity under your account, including actions by people you invite. Notify security@lumetry.ai immediately if you suspect unauthorized use.
We may refuse, suspend, or reclaim an account that is inaccurate, inactive, abusive, or created to evade a prior suspension.
04The Services
Lumetry lets you connect marketing data sources, review dashboards, and ask questions that return evidence-backed answers, briefs, artifacts, and recommendations.
Output is decision support. It is not legal, financial, tax, or professional advice, and it is not a guarantee of advertising performance. You remain responsible for campaigns, budgets, bids, creative, and compliance on third-party platforms.
We may add, change, or withdraw features. We will not use a change as a way to take rights in your data.
05Connected data sources
Connecting Google Analytics, Search Console, Google Ads, Merchant Center, Business Profile, Meta, Shopify, or any other source is optional. You start each connection, you warrant that you have authority to grant that access (including for a client account), and you may revoke it at any time in Integrations or in the provider’s settings.
You must comply with each provider’s terms, including the Google APIs Terms of Service and any Google product policies that apply to the APIs you connect. You will not use Lumetry to circumvent those terms or to access an account you do not control.
We request the narrowest scopes that make the connected board work and use official APIs. How we handle Google user data — including Limited Use — is in the Privacy Policy and the Google API disclosure.
Metrics reflect what each provider’s API returns. Providers may sample, delay, or restate data. We label sample or estimated figures when we know about them, but we are not responsible for upstream errors.
06Acceptable use
You will not:
- Use the Services if you are under 18, or for any purpose that is illegal or that violates a third-party right or advertising-platform policy
- Upload malware, or probe, scan, or attack the Services except through a coordinated disclosure to security@lumetry.ai
- Resell, sublicense, or share login access outside your organization without our written permission
- Reverse engineer, scrape, or extract the Services beyond documented interfaces
- Misrepresent Lumetry output as independent third-party research or as a Google endorsement
- Use connected-source data for surveillance of individuals, for credit or lending decisions, or to build advertising audiences
- Attempt to obtain another person’s data without authorization
- Interfere with other customers’ use of the Services
07Your data and our license
You retain all rights in data you submit and in data we pull from sources you connect (“Customer Data”), subject to the providers’ own terms. Briefs, reports, artifacts, and recommendations generated for your workspace are yours to use in your business.
You grant Lumetry a limited, non-exclusive license to host, process, transmit, and display Customer Data solely to provide and secure the Services, including through the subprocessors named in the Privacy Policy.
We own the Services: software, models, design, documentation, and brand. These Terms do not transfer that ownership. Feedback you send may be used to improve the product without obligation to you, and never as a way to claim your Customer Data.
08Fees and subscriptions
Paid plans are billed in USD as listed at purchase, plus applicable taxes. Unless the law requires otherwise, fees are non-refundable. Cancelling stops renewal; access continues until the end of the then-current period.
Late or failed payment may suspend paid features. Ad spend on Google Ads or any other network is between you and that network; it does not pass through Lumetry and is not part of our fees.
09Confidentiality
Each party may receive non-public information from the other. The receiving party will use it only to perform under these Terms and will protect it with at least reasonable care. This does not apply to information that is public, independently developed, or rightfully received from someone else.
10Suspension and termination
You may close your account at any time from Settings or by emailing legal@lumetry.ai. We may suspend or terminate access if you materially breach these Terms, if we must do so for security or law, or if a provider requires it.
On termination we delete or anonymize Customer Data as described in the Privacy Policy, including Google user data within 30 days of disconnect or account closure, except for records we must keep.
11Disclaimers
The Services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that output will be error-free, that a connected API will remain available, or that use of the Services will meet a particular marketing result.
12Limitation of liability
To the fullest extent permitted by law, Lumetry will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, goodwill, or data, even if advised of the possibility.
Our total liability under these Terms is limited to the fees you paid us for the Services in the 12 months before the claim (or one hundred U.S. dollars if you have paid nothing).
These limits do not apply to liability that cannot be limited under law, or to your payment obligations.
13Indemnity
You will defend and indemnify Lumetry against claims, damages, and reasonable legal fees arising from Customer Data, your connected accounts, your use of the Services in violation of these Terms or a provider’s terms, or your violation of law.
14Governing law and disputes
These Terms are governed by the laws of the State of Ohio, United States, without regard to conflict-of-law rules. Courts in Hamilton County, Ohio have exclusive jurisdiction, except that either party may seek injunctive relief in any court of competent jurisdiction to protect intellectual property or confidential information.
If you are a consumer entitled to mandatory local protections, those protections still apply.
15General
These Terms, plus the Privacy Policy and any order form, are the entire agreement and replace prior agreements about the Services. If a provision is unenforceable, the rest remains in effect. A waiver has to be in writing and is not a continuing waiver.
You may not assign these Terms without our consent, except to an affiliate or in a merger or sale of substantially all assets. We may assign them to an affiliate or successor. There are no third-party beneficiaries.
We are not liable for delays caused by events beyond reasonable control. Notices to Lumetry go to legal@lumetry.ai; notices to you go to the email on your account.
16Contact
Legal: legal@lumetry.ai. Security: security@lumetry.ai. Privacy: privacy@lumetry.ai.
Operator of lumetry.ai, Hamilton County, Ohio, United States.